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The claim process and how we get your charges back
Once we receive your contact details we will send you the claim welcome pack.
If you prefer you can download the forms and return them freepost to us.
You will need to sign and return the form authorising us to deal with the claim on your behalf. We will require a £10 cheque made payable to your bank, in order to obtain your account information under the data protection act.
We will then contact your bank to obtain details of all the charges you have incurred over the last 6 years
After calculating the charges and the interest, we will begin proceedings to claim back the over charges and interest from your bank.
Once all charges are recovered we then levy our fee and the remainder will be forwarded to you.
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